FAQs
💌 No Refund Policy
Please note that Invitation Fairy offers digital products only — no physical items will be shipped.
Due to the nature of digital products, all sales are final. Once your file or template has been delivered, it cannot be returned, canceled, or refunded.
By purchasing, you acknowledge that you are receiving a digital download and agree that no refunds or exchanges will be issued.
If you experience any issues accessing your files or encounter an error with your order, please contact us — we’re happy to help resolve any technical concerns.
💫 How It Works — 3 Easy Steps
⭐ Step 1: Purchase & Access Your Design
Once your payment is confirmed, you’ll receive a confirmation email with a download link to your digital template.
Inside the email, open the attached PDF — it contains the links to access your Canva template.
Click the link, and you’ll be redirected to Canva, where you can log in or create a free account to start customizing your design.
⭐ Step 2: Edit Your Template
Sign in to Canva’s free account to begin editing. You can use your computer, tablet, or phone — wherever creativity strikes!
Edit, add, or remove text, and change fonts or colors to match your event.
✨ Please note: graphic design elements (illustrations, backgrounds, etc.) cannot be altered — but all text is fully customizable.
⭐ Step 3: Download or Print
Once you’ve personalized your invitation to perfection, simply download your design as a JPG, PNG, or PDF file.
You can print it at home, send it to a local print shop, or share it digitally with your guests — the choice is yours!
🪞 What Can I Edit?
Our templates are designed to be flexible, easy to use, and fully customizable — so you can create an invitation that feels uniquely yours.
You can:
✨ Edit all text — personalize names, dates, and event details.
✨ Change fonts, colors, and text size — match your event’s theme and aesthetic.
✨ Add or remove text boxes — include extra details or simplify your layout.
✨ Rearrange text placement — move things around to fit your vision.
Please note:
🎨 The graphic design elements (like illustrations, backgrounds, and decorative artwork) are not editable to preserve the integrity of the design.
However, every piece is created with care — giving you plenty of freedom to personalize while maintaining that polished, professional finish Invitation Fairy is known for.